Privacy Policy

Better You Wellness
Effective Date: 10/25/2026
Last Updated: 10/25/2026


Introduction

Better You Wellness ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit betteryouwell.com or use our coaching services, how we use it, who we share it with, and the choices you have. By using our website or services, you agree to the practices described here. If you do not agree, please do not use the site.


Information We Collect

Information you give us directly. When you book a consultation, fill out a contact or intake form, sign up for our email list, purchase a service, or message us, we may collect your name, email address, phone number, mailing address, payment details, and anything else you choose to share with us.
 

Health and fitness information

 

Because we offer wellness consultations, corrective exercise, and coaching, you may share details about your health history, injuries, medications, training experience, nutrition habits, body measurements, goals, and progress photos. Sharing this information is voluntary, but we may not be able to coach you safely or effectively without it.


Information collected automatically

 

When you visit our site, we and our service providers may collect your IP address, browser type, device type, operating system, pages viewed, time spent on pages, referring website, and general location. This is typically gathered through cookies and similar technologies.


Information from other sources

 

If you reach us through social media, such as Instagram, or through a link in our Linktree, we may receive basic information from those platforms according to your privacy settings there.


How We Use Your Information

We use your information to provide and personalize our coaching services, schedule and manage appointments, process payments, respond to your questions, send you program updates and educational content, improve our website and offerings, promote our services (where you have agreed or the law allows), keep our site secure, prevent fraud, and meet our legal obligations.


Health Information Notice

We treat the health and fitness information you share with care and use it only to coach you and to operate our business. We do not sell it. Please understand that our coaching services are not medical care, and we are not a healthcare provider covered by HIPAA. Information you share with us is protected by this policy and our own security practices rather than by HIPAA. Please consult your physician before beginning any exercise or nutrition program.


Cookies and Analytics

Our website uses cookies and similar tools to remember your preferences, understand how visitors use the site, and measure the performance of our marketing. You can control cookies through your browser settings, including blocking or deleting them, though parts of the site may not work properly if you do. We may use analytics services such as Google Analytics, and you can learn about opting out of that service through Google's own tools.


How We Share Information

We do not sell your personal information. We share it only in these situations: with service providers who help us run the business, such as website hosting, scheduling, payment processing, email delivery, and analytics companies, who may use it only to perform services for us; with business partners and affiliates when you ask us to or when you purchase through them; when required by law, court order, or a government request; to protect our rights, safety, or property, or that of our clients or others; or in connection with a sale, merger, or transfer of our business, in which case your information may be transferred to the new owner.


Affiliate Relationships

We may recommend products and services from companies we are affiliated with, including Raw Nutrition and Revive, and we may earn a commission or other benefit when you use our discount code or links. If you click through to a partner's website, that company's own privacy policy governs how it handles your information.


Email and Text Messages

If you join our email list or opt in to text messages, we may send you coaching tips, promotions, and updates. You can unsubscribe from emails at any time using the link at the bottom of any message, and you can stop texts by replying STOP. Message and data rates may apply. Even if you unsubscribe from marketing, we may still send you messages about your appointments, payments, and services.


Third Party Links and Social Media

Our site may link to other websites and social platforms, including Instagram. We do not control those sites and are not responsible for their privacy practices. We encourage you to read their policies before sharing information.


Data Retention

We keep your information for as long as needed to provide our services, meet legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. When we no longer need it, we delete it or make it anonymous.


Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. Please use care in what you share with us online.


Your Choices and Rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop using it for marketing. Depending on where you live, including Texas and other states with consumer privacy laws, you may have additional rights, such as the right to know what we collect, to receive a copy of your data, to request deletion, and to appeal a decision we make on your request. To make a request, contact us using the details below. We may need to verify your identity before acting on it, and we will respond within the time the law requires.


Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we will delete it promptly. Coaching for anyone under 18 requires the involvement and consent of a parent or guardian.


Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last Updated" date at the top of this page. If the changes are significant, we will make a reasonable effort to let you know. Your continued use of the site after an update means you accept the revised policy.


Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us.

Better You Wellness
Email: johnh@betteryouwell.com
Website: betteryouwell.com
Lubbock, Texas